Privacy Policy

SNDC Privacy Policy

SNDC values the privacy of our clients and is committed to protecting their personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you subscribe to our internet, TV, or home telephony packages.

Information Collection and Use

When you subscribe to our services, we collect personal information such as your name, address, email address, phone number, and payment details. This information is essential for us to provide and manage our services effectively. We use this information to:

  • Provide and Maintain Services: We use your information to process your subscription, activate your services, provide customer support, and manage your account.
  • Personalize Customer Experience: We may use your information to understand your preferences and tailor our services and communications to meet your specific needs.
  • Process Payments: We collect payment details to process your subscription fees and other charges related to our services.
  • Communicate Updates and Offers: We may use your contact information to send you important updates about our services, including new features, promotions, or special offers that may be of interest to you.

Data Security

SNDC prioritizes the security of your personal information. We implement a variety of security measures, including encryption, secure servers, and access controls, to protect your data from unauthorized access, disclosure, alteration, or destruction. We regularly review and update our security practices to ensure the ongoing protection of your information.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and gather information about how you interact with our site. You can control the use of cookies through your browser settings. However, please note that disabling cookies may limit certain functionalities of our website.

Third-Party Disclosure

SNDC does not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted partners who assist us in providing our services, such as billing processors, customer support providers, and marketing partners. These partners are bound by confidentiality agreements and are prohibited from using your information for any other purpose.

Third-Party Services

Our packages may include services provided by third parties. These third-party providers have their own privacy policies, and we are not responsible for their data collection or usage practices. We encourage you to review their privacy policies before using their services.

Your Rights

You have the right to access, correct, or delete your personal information held by SNDC. You can submit requests to exercise these rights through our customer service channels. We will respond to your requests in a timely manner and in accordance with applicable law.

Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, to comply with legal obligations, and to resolve disputes.

Children’s Privacy

SNDC does not knowingly collect personal information from children under the age of 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it as soon as possible.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes inour practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website. We encourage you to review this policy periodically to stay informed about how we protect your information.

If you have any questions or concerns about our Privacy Policy or our data practices, please contact our customer service team. Your privacy is important to us, and we are committed to being transparent about how we collect, use, and protect your personal information.