Terms Of Service
Service Provision
SNDC is committed to delivering reliable, high-speed internet, TV, and home telephony services to our valued customers. However, please note that service availability may vary based on your location and the current network capacity. SNDC strives to maintain optimal service levels and will notify customers of any planned maintenance or outages whenever possible.
User Responsibilities
As a user of SNDC services, you are responsible for safeguarding your account credentials, including your username and password. Any activities conducted under your account are your responsibility, and you should promptly report any unauthorized use to SNDC. We encourage you to create strong passwords and to change them regularly to maintain security.
Payment and Billing
By subscribing to SNDC services, you agree to pay all applicable fees associated with your chosen package. These fees may include monthly subscription charges, equipment rental fees, taxes, and other applicable charges. SNDC reserves the right to adjust fees with prior notice of at least 30 days. Failure to make timely payments may result in service interruption, suspension, or additional charges.
Usage Policy
You are expected to use SNDC services in compliance with all relevant laws and regulations. Any unlawful or abusive activities, such as spamming, hacking, or distributing malicious content, are strictly prohibited and may lead to immediate termination of your account.
Service Modifications
SNDC reserves the right to modify, enhance, or discontinue any service or feature offered, temporarily or permanently, with or without notice. We will make reasonable efforts to inform users of significant changes in advance, but we cannot guarantee uninterrupted service availability.
Limitation of Liability
SNDC shall not be held liable for any direct, indirect, incidental, consequential, or special damages arising from the use or inability to use our services. This includes, but is not limited to, damages for lost profits, data loss, or other intangible losses. We strive to provide reliable services, but factors beyond our control may occasionally disrupt service availability.
Indemnification
You agree to indemnify and hold SNDC harmless from any claims, damages, losses, liabilities, and expenses (including attorney’s fees) arising from your use of the services, violation of these Terms of Service, or infringement of any third-party rights.
Termination
SNDC reserves the right to terminate or suspend your account at its discretion, especially in cases of repeated violations of these Terms of Service, non-payment, or any illegal activities. Upon termination, you will lose access to the services, and any outstanding balances may become immediately due.
Governing Law
These Terms of Service are governed by the laws of the jurisdiction in which SNDC operates. Any disputes arising from these terms or the use of our services will be subject to the exclusive jurisdiction of the courts in that jurisdiction.
Acceptance of Terms
By using SNDC’s internet, TV, or home telephony services, you acknowledge that you have read, understood, and agreed to these Terms of Service. If you do not agree to these terms, please refrain from using our services. By subscribing to and using SNDC services, you are entering into a binding agreement based on these Terms of Service. Please ensure you understand your rights and responsibilities as a valued SNDC customer.